Frequently Asked Questions
Everything you need to know about our premium linens and home decor.
What is the difference between polyester and economy polyester tablecloths?
Our standard polyester is a heavier weight fabric (180 GSM) designed for maximum durability and a professional drape, while economy polyester (125-130 GSM) offers a budget-friendly option for one-time events without sacrificing a clean look.
How do I determine the correct tablecloth size for my table?
To achieve a full floor-length drop, add 60 inches to your table's diameter or width. For a half-drop (lap length), add 30 inches. You can also use our digital size calculator located on each product page.
What is your return policy for event linens?
We accept returns on unused, unopened items in their original packaging within 30 days of purchase. Please note that used linens or items with food stains cannot be returned due to health and safety regulations.
How should I care for and wash my linens?
Most of our polyester and satin products are machine washable on a cold, gentle cycle. We recommend tumble drying on low heat and removing promptly to prevent wrinkles. Specialized fabrics like sequins should be spot cleaned only.
Do you offer bulk discounts for professional event planners?
Yes, we offer tiered volume discounts. Orders exceeding specific quantity thresholds automatically qualify for lower unit pricing, which is visible directly on the product listings.
How long does shipping take for large orders?
Standard shipping typically takes 3-5 business days within the continental US. Processing time is usually 24 hours, but we recommend ordering at least two weeks before your event to account for any carrier delays.